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If needed you can also try uninstalling and reinstalling the game:

From here, select “Verify Integrity of Game Files”.

Locate the title in your list of games, right-click it, and select Properties.

This process will confirm that all expected files for the game are intact. You can use the steps below to verify the integrity of your game installation.

You may have a corrupted installation of the game client. Doing so may prevent crashes from occurring. If you are Overclocking or Turbo Boosting a component in your computer, such as your video card, we strongly recommend resetting the component or components to manufacturer specifications. Overclocking or Turbo Boosting Components You can review more information about using Windows Update here.

Select Settings> Update & Security > Windows Update.

You can check for Windows Updates manually by using the steps below: NVIDIA driver website with Automatic driver download tool available Direct X Updatesĭirect X is the software that the game uses to communicate with your PC and if it is out of date it can cause crashing and other issues with the game. AMD and NVIDIA also offer "automatic driver" installations if you know you have an AMD or NVIDIA card but do not know what the model is.ĪMD driver website with Automatic driver download tool available You can also download updated drivers directly from your video or sound card manufacturer if you know what type of card it is. Often you can find these by checking your system manufacturer's website and visiting the driver update page for your system model. Outdated or incorrect/corrupted video and/or sound card driversįirst, make sure you have the most up-to-date video and sound drivers available for your system. If your game client is crashing, it’s typically due to a few common causes.